LIVRAISON
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COVID-19 Update
We are working closely with our delivery partners to ensure orders reach you as soon as possible, however please note that deliveries might take slightly longer than usual.
DHL will deliver your order with a no signature service, the driver will log your full name upon delivering your order, and this will be considered as proof of delivery.
Your order will be sent using DHL’s On Demand Delivery Service, and you will receive a shipping notification from DHL Express allowing you to track your order once dispatched. You may also choose to have your shipment left in a safe place without requiring a signature or any contact with the driver. Should you request to have your order left in a safe place, the driver will take a photo of the location your order is placed and will accompany this with the time and date your order is delivered as proof of delivery.
If you have any further questions or concerns please contact us at customercare@joseph.co.uk or by calling us on our Customer Care line +44(0)2076108438
Pour plus d’informations par pays, veuillez sélectionnez dans le menu ci-dessous :
Royaume-Uni
Livraison Royal Mail Standard (3-5 jours ouvrés) - £5/GRATUIT pour toute commande supérieure à £250
Livraison Royal Mail Le Lendemain/Express (jour ouvré uniquement) - £7,50 (à commander avant 14h00)*
*Livraison Le Lendemain au Royaume-Uni
Le service de livraison le lendemain au Royaume-Uni s’applique sur les commandes effectuées avant 14h00 du lundi au vendredi et seront livrées le lendemain (jour ouvré).
Les commandes effectuées après 14h00 le vendredi ainsi que celles passées avant 14h00 le lundi, seront livrées le mardi.
Nous ne livrons pas les jours fériés ; votre commande sera donc livrée le jour ouvré suivant. Les horaires de livraison ne peuvent être garanties. Si personne n’est disponible pour signer l’accusé de réception à l’adresse de livraison, le livreur laissera un avis de passage. Veuillez noter que la livraison le lendemain au Royaume-Uni n’est pas disponible pour certains codes postaux particuliers, mais votre commande sera envoyée par Service Express. Veuillez prévoir dans ce cas là, un jour ouvré supplémentaire pour la livraison.
Livraison Royal Mail Le Lendemain/Express (jour ouvré uniquement) - £7,50 (à commander avant 14h00)*
*Livraison Le Lendemain au Royaume-Uni
Le service de livraison le lendemain au Royaume-Uni s’applique sur les commandes effectuées avant 14h00 du lundi au vendredi et seront livrées le lendemain (jour ouvré).
Les commandes effectuées après 14h00 le vendredi ainsi que celles passées avant 14h00 le lundi, seront livrées le mardi.
Nous ne livrons pas les jours fériés ; votre commande sera donc livrée le jour ouvré suivant. Les horaires de livraison ne peuvent être garanties. Si personne n’est disponible pour signer l’accusé de réception à l’adresse de livraison, le livreur laissera un avis de passage. Veuillez noter que la livraison le lendemain au Royaume-Uni n’est pas disponible pour certains codes postaux particuliers, mais votre commande sera envoyée par Service Express. Veuillez prévoir dans ce cas là, un jour ouvré supplémentaire pour la livraison.
Europe
Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250
Livraison DHL Express (3-7 jours ouvrés) - €25
Livraison DHL Express (3-7 jours ouvrés) - €25
Russie
Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250
Nous livrons désormais DPP (rendu droits acquittés) vers la Russie, sans montant maximum des commandes.
Pour une livraison en Russie, le prix d’un article inclus taxes et droits d’importation.
En cas de retour, les taxes et droits d’importation ne seront pas remboursés.
Nous livrons désormais DPP (rendu droits acquittés) vers la Russie, sans montant maximum des commandes.
Pour une livraison en Russie, le prix d’un article inclus taxes et droits d’importation.
En cas de retour, les taxes et droits d’importation ne seront pas remboursés.
Etats-Unis
Livraison DHL Standard (3-5 jours ouvrés) - $25 / GRATUITE pour toute commande supérieure à $250
JOSEPH livre en Etats-Unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
JOSEPH livre en Etats-Unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Chine, Singapour, Australie
Livraison DHL Standard (2-3 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
JOSEPH livre en Chine, Singapour et en Australie sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
JOSEPH livre en Chine, Singapour et en Australie sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
International
Livraison DHL Standard (2-6 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
***Livraison Internationale (hors Etats-Unis, Russie, Corée du Sud, Singapour et Australie)
Les commandes internationales seront envoyées sur une base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000), ce qui n’inclut pas les taxes et droits d’importation. Vous devrez alors vous acquitter des taxes locales au moment de la livraison de votre commande. Veuillez noter que les taxes d’importation ne sont pas remboursées aux clients hors UE souhaitant retourner les articles.
***Livraison Internationale (hors Etats-Unis, Russie, Corée du Sud, Singapour et Australie)
Les commandes internationales seront envoyées sur une base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000), ce qui n’inclut pas les taxes et droits d’importation. Vous devrez alors vous acquitter des taxes locales au moment de la livraison de votre commande. Veuillez noter que les taxes d’importation ne sont pas remboursées aux clients hors UE souhaitant retourner les articles.
Livraison en magasin?
La livraison en magasin est offerte dans les magasins JOSEPH suivants:
16 SLOANE STREET
299 FULHAM ROAD
77 FULHAM ROAD
BROMPTON ROAD
BROOK STREET
DUKE OF YORK SQUARE
WESTBOURNE GROVE
16 SLOANE STREET
299 FULHAM ROAD
77 FULHAM ROAD
BROMPTON ROAD
BROOK STREET
DUKE OF YORK SQUARE
WESTBOURNE GROVE
Termes & Conditions: La Livraison Standard Gratuite est disponible pour toute commande supérieure à £250/€250/$250 sur toutes les adresses de livraison.
Les commandes aux Etats-Unis, en Corée du Sud, en Chine, Singapour, et en Australie seront livrées sur une base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Toute autre adresse de livraison internationale sera livrée sur base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000)
Pour toute question à propos de la livraison, veuillez contacter notre service client à customercare@joseph.co.uk ou appeler au +44 (0)20 7610 8438.
COUNTRY |
STANDARD DELIVERY |
PRICE (STANDARD) |
EXPRESS DELIVERY |
PRICE (EXPRESS) |
COST OF RETURNS |
| Albania | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Algeria | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Andorra | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Anguilla | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Antigua and Barbuda | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Argentina | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Aruba | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Australia | 2-5 Business Days | £25.00 | Not Available | - | Free |
| Austria | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Azerbaijan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bahamas | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bahrain | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bangladesh | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Barbados | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Belgium | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Belize | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Benin | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bermuda | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bhutan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bolivia | 3-8 Business days | £25.00 | Not Available | - | Free |
| Bosnia and Herzegovina | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Belize | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Botswana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Brazil | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Brunei Darussalam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cambodia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Canada | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Cape Verde | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cayman Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Chile | 3-8 Business Days | £25.00 | Not Available | - | Free |
| China | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Colombia | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Comoros | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cook Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Costa Rica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Croatia (Hrvatska) | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Cyprus | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Czech Republic | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Denmark | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Dominica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Dominican Republic | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Ecuador | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Egypt | 3-8 Business Days | £25.00 | Not Available | - | Free |
| El Salvador | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Estonia | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Falkland Islands (Malvinas) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Faroe Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Fiji | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Finland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| France | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| France Metropolitan | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| French Guiana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| French Polynesia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Germany | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Ghana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Gibraltar | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Greece | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Greenland | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Grenada | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guadeloupe | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guyana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Honduras | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Hong Kong | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Hungary | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Iceland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| India | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Ireland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Israel | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Italy | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Jamaica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Japan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Jordan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Kazakhstan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Kenya | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Korea (South) | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Kuwait | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Laos | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Latvia | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Lebanon | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Lesotho | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Liechtenstein | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Luxembourg | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Macau | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Madagascar | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malawi | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malaysia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Maldives | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malta | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Martinique | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mauritius | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mexico | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Moldova | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Monaco | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Montserrat | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Morocco | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mozambique | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Namibia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Nepal | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Netherlands | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Netherlands Antilles | 3-8 Business Days | £25.00 | Not Available | - | Free |
| New Caledonia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| New Zealand (Aotearoa) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Nicaragua | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Norway | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Oman | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Panama | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Papua New Guinea | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Paraguay | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Perus | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Philippines | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Poland | 3-5 Working Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Portugal | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Puerto Rico | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Qatar | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Russia | 5-10 Business Days | €15.00 | Not Available | - | Free |
| Saint Kitts and Nevis | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saint Lucia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saint Vincent and the Grenadines | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Samoa | 3-8 Business Days | £25.00 | Not Available | - | Free |
| San Marino | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Sao Tome and Principe | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saudi Arabia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Senegal | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Seychelles | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Singapore | 2-5 Business Days | £25.00 | Not Available | - | Free |
| Slovak Republic | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Slovenia | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Solomon Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| South Africa | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Spain | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Sri Lanka | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Suriname | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Swaziland | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Sweden | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Switzerland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Tanzania | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Trinidad and Tobago | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Tunisia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Turkey | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Turks and Caicos Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Tuvalu | 3-8 Business Days | £25.00 | Not Available | - | Free |
| United Arab Emirates | 3-8 Business Days | £25.00 | Not Available | - | Free |
| United Kingdom | 3-5 Business Days | £5.00 | Next Business Day | £7.50 | Free |
| United States | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Uruguay | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Vanuatu | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Venezuela | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Vietnam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Virgin Islands (British) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Virgin Islands (U.S.) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Yemen | 3-8 Business Days | £25.00 | Not Available | - | Free |