LIVRAISON
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COVID-19 Update
We are working closely with our delivery partners to ensure orders reach you as soon as possible, however please note that deliveries might take slightly longer than usual.
UK Orders:
For all orders delivered by Royal Mail, the driver will leave your order outside your door and step aside to a safe distance to ensure you safely retrieve your order. The driver will log your full name as proof of delivery and a signature will no longer be taken at the time of delivery.
Europe and International Orders:
DHL will deliver your order with a no signature service, the driver will log your full name upon delivering your order, and this will be considered as proof of delivery.
Your order will be sent using DHL’s On Demand Delivery Service, and you will receive a shipping notification from DHL Express allowing you to track your order once dispatched. You may also choose to have your shipment left in a safe place without requiring a signature or any contact with the driver. Should you request to have your order left in a safe place, the driver will take a photo of the location your order is placed and will accompany this with the time and date your order is delivered as proof of delivery.
If you have any further questions or concerns please contact us at customercare@joseph.co.uk or by calling us on our Customer Care line +44(0)2076108438
Pour plus d’informations par pays, veuillez sélectionnez dans le menu ci-dessous :
Royaume-Uni
Livraison Royal Mail Standard (3-5 jours ouvrés) - £5/GRATUIT pour toute commande supérieure à £250
Europe
Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250
Russie
Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250
Nous livrons désormais DPP (rendu droits acquittés) vers la Russie, sans montant maximum des commandes.
Pour une livraison en Russie, le prix d’un article inclus taxes et droits d’importation.
En cas de retour, les taxes et droits d’importation ne seront pas remboursés.
Nous livrons désormais DPP (rendu droits acquittés) vers la Russie, sans montant maximum des commandes.
Pour une livraison en Russie, le prix d’un article inclus taxes et droits d’importation.
En cas de retour, les taxes et droits d’importation ne seront pas remboursés.
Etats-Unis
Livraison DHL Standard (3-5 jours ouvrés) - $25 / GRATUITE pour toute commande supérieure à $250
JOSEPH livre en Etats-Unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
JOSEPH livre en Etats-Unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Chine, Singapour, Australie
Livraison DHL Standard (2-3 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
JOSEPH livre en Chine, Singapour et en Australie sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
JOSEPH livre en Chine, Singapour et en Australie sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
International
Livraison DHL Standard (2-6 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
***Livraison Internationale (hors Etats-Unis, Russie, Corée du Sud, Singapour et Australie)
Les commandes internationales seront envoyées sur une base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000), ce qui n’inclut pas les taxes et droits d’importation. Vous devrez alors vous acquitter des taxes locales au moment de la livraison de votre commande. Veuillez noter que les taxes d’importation ne sont pas remboursées aux clients hors UE souhaitant retourner les articles.
***Livraison Internationale (hors Etats-Unis, Russie, Corée du Sud, Singapour et Australie)
Les commandes internationales seront envoyées sur une base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000), ce qui n’inclut pas les taxes et droits d’importation. Vous devrez alors vous acquitter des taxes locales au moment de la livraison de votre commande. Veuillez noter que les taxes d’importation ne sont pas remboursées aux clients hors UE souhaitant retourner les articles.
Termes & Conditions: La Livraison Standard Gratuite est disponible pour toute commande supérieure à £250/€250/$250 sur toutes les adresses de livraison.
Les commandes aux Etats-Unis, en Corée du Sud, en Chine, Singapour, et en Australie seront livrées sur une base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Toute autre adresse de livraison internationale sera livrée sur base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000)
Pour toute question à propos de la livraison, veuillez contacter notre service client à customercare@joseph.co.uk ou appeler au +44 (0)20 7610 8438.
COUNTRY |
STANDARD DELIVERY |
PRICE (STANDARD) |
EXPRESS DELIVERY |
PRICE (EXPRESS) |
COST OF RETURNS |
| Albania | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Algeria | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Andorra | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Anguilla | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Antigua and Barbuda | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Argentina | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Aruba | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Australia | 2-5 Business Days | £25.00 | Not Available | - | Free |
| Austria | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Azerbaijan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bahamas | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bahrain | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bangladesh | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Barbados | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Belgium | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Belize | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Benin | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bermuda | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bhutan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bolivia | 3-8 Business days | £25.00 | Not Available | - | Free |
| Bosnia and Herzegovina | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Belize | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Botswana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Brazil | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Brunei Darussalam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cambodia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Canada | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Cape Verde | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cayman Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Chile | 3-8 Business Days | £25.00 | Not Available | - | Free |
| China | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Colombia | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Comoros | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cook Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Costa Rica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Croatia (Hrvatska) | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Cyprus | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Czech Republic | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Denmark | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Dominica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Dominican Republic | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Ecuador | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Egypt | 3-8 Business Days | £25.00 | Not Available | - | Free |
| El Salvador | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Estonia | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Falkland Islands (Malvinas) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Faroe Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Fiji | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Finland | 3-5 Business Days | €15.00 | Not Available | - | Free |
| France | 3-5 Business Days | €15.00 | Not Available | - | Free |
| France Metropolitan | 3-5 Business Days | €15.00 | Not Available | - | Free |
| French Guiana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| French Polynesia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Germany | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Ghana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Gibraltar | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Greece | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Greenland | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Grenada | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guadeloupe | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guyana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Honduras | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Hong Kong | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Hungary | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Iceland | 3-5 Business Days | €15.00 | Not Available | - | Free |
| India | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Ireland | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Israel | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Italy | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Jamaica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Japan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Jordan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Kazakhstan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Kenya | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Korea (South) | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Kuwait | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Laos | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Latvia | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Lebanon | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Lesotho | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Liechtenstein | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Luxembourg | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Macau | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Madagascar | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malawi | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malaysia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Maldives | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malta | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Martinique | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mauritius | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mexico | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Moldova | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Monaco | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Montserrat | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Morocco | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mozambique | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Namibia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Nepal | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Netherlands | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Netherlands Antilles | 3-8 Business Days | £25.00 | Not Available | - | Free |
| New Caledonia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| New Zealand (Aotearoa) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Nicaragua | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Norway | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Oman | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Panama | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Papua New Guinea | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Paraguay | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Perus | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Philippines | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Poland | 3-5 Working Days | €15.00 | Not Available | - | Free |
| Portugal | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Puerto Rico | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Qatar | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Russia | 5-10 Business Days | €15.00 | Not Available | - | Free |
| Saint Kitts and Nevis | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saint Lucia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saint Vincent and the Grenadines | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Samoa | 3-8 Business Days | £25.00 | Not Available | - | Free |
| San Marino | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Sao Tome and Principe | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saudi Arabia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Senegal | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Seychelles | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Singapore | 2-5 Business Days | £25.00 | Not Available | - | Free |
| Slovak Republic | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Slovenia | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Solomon Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| South Africa | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Spain | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Sri Lanka | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Suriname | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Swaziland | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Sweden | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Switzerland | 3-5 Business Days | €15.00 | Not Available | - | Free |
| Tanzania | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Trinidad and Tobago | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Tunisia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Turkey | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Turks and Caicos Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Tuvalu | 3-8 Business Days | £25.00 | Not Available | - | Free |
| United Arab Emirates | 3-8 Business Days | £25.00 | Not Available | - | Free |
| United Kingdom | 3-5 Business Days | £5.00 | Not Available | - | Free |
| United States | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Uruguay | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Vanuatu | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Venezuela | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Vietnam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Virgin Islands (British) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Virgin Islands (U.S.) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Yemen | 3-8 Business Days | £25.00 | Not Available | - | Free |