LIVRAISON

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COVID-19 Update

We are working closely with our delivery partners to ensure orders reach you as soon as possible, however please note that deliveries might take slightly longer than usual.

DHL will deliver your order with a no signature service, the driver will log your full name upon delivering your order, and this will be considered as proof of delivery.
Your order will be sent using DHL’s On Demand Delivery Service, and you will receive a shipping notification from DHL Express allowing you to track your order once dispatched. You may also choose to have your shipment left in a safe place without requiring a signature or any contact with the driver. Should you request to have your order left in a safe place, the driver will take a photo of the location your order is placed and will accompany this with the time and date your order is delivered as proof of delivery.
 

If you have any further questions or concerns please contact us at customercare@joseph.co.uk or by calling us on our Customer Care line +44(0)2076108438

 
 

 


Pour plus d’informations par pays, veuillez sélectionnez dans le menu ci-dessous :

 

Royaume-Uni

Livraison Royal Mail Standard (3-5 jours ouvrés) - £5/GRATUIT pour toute commande supérieure à £250
Livraison Royal Mail Le Lendemain/Express (jour ouvré uniquement) - £7,50 (à commander avant 14h00)*

*Livraison Le Lendemain au Royaume-Uni
Le service de livraison le lendemain au Royaume-Uni s’applique sur les commandes effectuées avant 14h00 du lundi au vendredi et seront livrées le lendemain (jour ouvré).
Les commandes effectuées après 14h00 le vendredi ainsi que celles passées avant 14h00 le lundi, seront livrées le mardi.
Nous ne livrons pas les jours fériés ; votre commande sera donc livrée le jour ouvré suivant. Les horaires de livraison ne peuvent être garanties. Si personne n’est disponible pour signer l’accusé de réception à l’adresse de livraison, le livreur laissera un avis de passage. Veuillez noter que la livraison le lendemain au Royaume-Uni n’est pas disponible pour certains codes postaux particuliers, mais votre commande sera envoyée par Service Express. Veuillez prévoir dans ce cas là, un jour ouvré supplémentaire pour la livraison.
 

Europe

Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250
Livraison DHL Express (3-7 jours ouvrés) - €25

Russie

Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250

Nous livrons désormais DPP (rendu droits acquittés) vers la Russie, sans montant maximum des commandes.
Pour une livraison en Russie, le prix d’un article inclus taxes et droits d’importation.
En cas de retour, les taxes et droits d’importation ne seront pas remboursés.

Etats-Unis

Livraison DHL Standard (3-5 jours ouvrés) - $25 / GRATUITE pour toute commande supérieure à $250

JOSEPH livre en Etats-Unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.

Chine, Singapour, Australie

Livraison DHL Standard (2-3 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250

JOSEPH livre en Chine, Singapour et en Australie sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.

International

Livraison DHL Standard (2-6 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250

***Livraison Internationale (hors Etats-Unis, Russie, Corée du Sud, Singapour et Australie)
Les commandes internationales seront envoyées sur une base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000), ce qui n’inclut pas les taxes et droits d’importation. Vous devrez alors vous acquitter des taxes locales au moment de la livraison de votre commande. Veuillez noter que les taxes d’importation ne sont pas remboursées aux clients hors UE souhaitant retourner les articles.

Livraison en magasin?

La livraison en magasin est offerte dans les magasins JOSEPH suivants:

16 SLOANE STREET
299 FULHAM ROAD
77 FULHAM ROAD
BROMPTON ROAD
BROOK STREET
DUKE OF YORK SQUARE
WESTBOURNE GROVE



Termes & Conditions: La Livraison Standard Gratuite est disponible pour toute commande supérieure à £250/€250/$250 sur toutes les adresses de livraison.
Les commandes aux Etats-Unis, en Corée du Sud, en Chine, Singapour, et en Australie seront livrées sur une base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Toute autre adresse de livraison internationale sera livrée sur base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000)

Pour toute question à propos de la livraison, veuillez contacter notre service client à customercare@joseph.co.uk ou appeler au +44 (0)20 7610 8438.
 
Nous livrons dans les pays suivants:

 

COUNTRY

STANDARD DELIVERY

PRICE (STANDARD)

EXPRESS DELIVERY

PRICE (EXPRESS)

COST OF RETURNS

Albania 3-8 Business Days £25.00 Not Available - Free
Algeria 3-8 Business Days £25.00 Not Available - Free
Andorra 3-8 Business Days £25.00 Not Available - Free
Anguilla 3-8 Business Days £25.00 Not Available - Free
Antigua and Barbuda 3-8 Business Days £25.00 Not Available - Free
Argentina 3-8 Business Days £25.00 Not Available - Free
Aruba 3-8 Business Days £25.00 Not Available - Free
Australia 2-5 Business Days £25.00 Not Available - Free
Austria 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Azerbaijan 3-8 Business Days £25.00 Not Available - Free
Bahamas 3-8 Business Days £25.00 Not Available - Free
Bahrain 3-8 Business Days £25.00 Not Available - Free
Bangladesh 3-8 Business Days £25.00 Not Available - Free
Barbados 3-8 Business Days £25.00 Not Available - Free
Belgium 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Belize 3-8 Business Days £25.00 Not Available - Free
Benin 3-8 Business Days £25.00 Not Available - Free
Bermuda 3-8 Business Days £25.00 Not Available - Free
Bhutan 3-8 Business Days £25.00 Not Available - Free
Bolivia 3-8 Business days £25.00 Not Available - Free
Bosnia and Herzegovina 3-8 Business Days £25.00 Not Available - Free
Belize 3-8 Business Days £25.00 Not Available - Free
Botswana 3-8 Business Days £25.00 Not Available - Free
Brazil 3-8 Business Days £25.00 Not Available - Free
Brunei Darussalam 3-8 Business Days £25.00 Not Available - Free
Cambodia 3-8 Business Days £25.00 Not Available - Free
Canada 2-3 Business Days $25.00 Not Available - Free
Cape Verde 3-8 Business Days £25.00 Not Available - Free
Cayman Islands 3-8 Business Days £25.00 Not Available - Free
Chile 3-8 Business Days £25.00 Not Available - Free
China 3-8 Business Days £25.00 Not Available - Free
Colombia 3-8 Business Days £25.00 Not Avaiable - Free
Comoros 3-8 Business Days £25.00 Not Available - Free
Cook Islands 3-8 Business Days £25.00 Not Available - Free
Costa Rica 3-8 Business Days £25.00 Not Available - Free
Croatia (Hrvatska) 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Cyprus 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Czech Republic 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Denmark 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Dominica 3-8 Business Days £25.00 Not Available - Free
Dominican Republic 3-8 Business Days £25.00 Not Available - Free
Ecuador 3-8 Business Days £25.00 Not Available - Free
Egypt 3-8 Business Days £25.00 Not Available - Free
El Salvador 3-8 Business Days £25.00 Not Available - Free
Estonia 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Falkland Islands (Malvinas) 3-8 Business Days £25.00 Not Available - Free
Faroe Islands 3-8 Business Days £25.00 Not Available - Free
Fiji 3-8 Business Days £25.00 Not Available - Free
Finland 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
France 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
France Metropolitan 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
French Guiana 3-8 Business Days £25.00 Not Available - Free
French Polynesia 3-8 Business Days £25.00 Not Available - Free
Germany 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Ghana 3-8 Business Days £25.00 Not Available - Free
Gibraltar 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Greece 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Greenland 3-8 Business Days £25.00 Not Available - Free
Grenada 3-8 Business Days £25.00 Not Available - Free
Guadeloupe 3-8 Business Days £25.00 Not Available - Free
Guam 3-8 Business Days £25.00 Not Available - Free
Guyana 3-8 Business Days £25.00 Not Available - Free
Honduras 3-8 Business Days £25.00 Not Available - Free
Hong Kong 3-8 Business Days £25.00 Not Available - Free
Hungary 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Iceland 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
India 3-8 Business Days £25.00 Not Avaiable - Free
Ireland 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Israel 3-8 Business Days £25.00 Not Available - Free
Italy 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Jamaica 3-8 Business Days £25.00 Not Available - Free
Japan 3-8 Business Days £25.00 Not Available - Free
Jordan 3-8 Business Days £25.00 Not Available - Free
Kazakhstan 3-8 Business Days £25.00 Not Available - Free
Kenya 3-8 Business Days £25.00 Not Available - Free
Korea (South) 2-3 Business Days $25.00 Not Available - Free
Kuwait 3-8 Business Days £25.00 Not Available - Free
Laos 3-8 Business Days £25.00 Not Available - Free
Latvia 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Lebanon 3-8 Business Days £25.00 Not Available - Free
Lesotho 3-8 Business Days £25.00 Not Available - Free
Liechtenstein 3-8 Business Days £25.00 Not Available - Free
Luxembourg 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Macau 3-8 Business Days £25.00 Not Available - Free
Madagascar 3-8 Business Days £25.00 Not Available - Free
Malawi 3-8 Business Days £25.00 Not Available - Free
Malaysia 3-8 Business Days £25.00 Not Available - Free
Maldives 3-8 Business Days £25.00 Not Available - Free
Malta 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Martinique 3-8 Business Days £25.00 Not Available - Free
Mauritius 3-8 Business Days £25.00 Not Available - Free
Mexico 3-8 Business Days £25.00 Not Available - Free
Moldova 3-8 Business Days £25.00 Not Available - Free
Monaco 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Montserrat 3-8 Business Days £25.00 Not Available - Free
Morocco 3-8 Business Days £25.00 Not Available - Free
Mozambique 3-8 Business Days £25.00 Not Available - Free
Namibia 3-8 Business Days £25.00 Not Available - Free
Nepal 3-8 Business Days £25.00 Not Available - Free
Netherlands 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Netherlands Antilles 3-8 Business Days £25.00 Not Available - Free
New Caledonia 3-8 Business Days £25.00 Not Available - Free
New Zealand (Aotearoa) 3-8 Business Days £25.00 Not Available - Free
Nicaragua 3-8 Business Days £25.00 Not Available - Free
Norway 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Oman 3-8 Business Days £25.00 Not Available - Free
Panama 3-8 Business Days £25.00 Not Available - Free
Papua New Guinea 3-8 Business Days £25.00 Not Available - Free
Paraguay 3-8 Business Days £25.00 Not Available - Free
Perus 3-8 Business Days £25.00 Not Available - Free
Philippines 3-8 Business Days £25.00 Not Available - Free
Poland 3-5 Working Days €15.00 1-2 Business Days €25.00 Free
Portugal 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Puerto Rico 3-8 Business Days £25.00 Not Available - Free
Qatar 3-8 Business Days £25.00 Not Available - Free
Russia 5-10 Business Days €15.00 Not Available - Free
Saint Kitts and Nevis 3-8 Business Days £25.00 Not Available - Free
Saint Lucia 3-8 Business Days £25.00 Not Available - Free
Saint Vincent and the Grenadines 3-8 Business Days £25.00 Not Available - Free
Samoa 3-8 Business Days £25.00 Not Available - Free
San Marino 3-8 Business Days £25.00 Not Available - Free
Sao Tome and Principe 3-8 Business Days £25.00 Not Available - Free
Saudi Arabia 3-8 Business Days £25.00 Not Available - Free
Senegal 3-8 Business Days £25.00 Not Available - Free
Seychelles 3-8 Business Days £25.00 Not Available - Free
Singapore 2-5 Business Days £25.00 Not Available - Free
Slovak Republic 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Slovenia 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Solomon Islands 3-8 Business Days £25.00 Not Available - Free
South Africa 3-8 Business Days £25.00 Not Available - Free
Spain 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Sri Lanka 3-8 Business Days £25.00 Not Available - Free
Suriname 3-8 Business Days £25.00 Not Available - Free
Swaziland 3-8 Business Days £25.00 Not Available - Free
Sweden 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Switzerland 3-5 Business Days €15.00 1-2 Business Days €25.00 Free
Tanzania 3-8 Business Days £25.00 Not Available - Free
Trinidad and Tobago 3-8 Business Days £25.00 Not Available - Free
Tunisia 3-8 Business Days £25.00 Not Available - Free
Turkey 3-8 Business Days £25.00 Not Available - Free
Turks and Caicos Islands 3-8 Business Days £25.00 Not Available - Free
Tuvalu 3-8 Business Days £25.00 Not Available - Free
United Arab Emirates 3-8 Business Days £25.00 Not Available - Free
United Kingdom 3-5 Business Days £5.00 Next Business Day £7.50 Free
United States 2-3 Business Days $25.00 Not Available - Free
Uruguay 3-8 Business Days £25.00 Not Available - Free
Vanuatu 3-8 Business Days £25.00 Not Avaiable - Free
Venezuela 3-8 Business Days £25.00 Not Available - Free
Vietnam 3-8 Business Days £25.00 Not Available - Free
Virgin Islands (British) 3-8 Business Days £25.00 Not Available - Free
Virgin Islands (U.S.) 3-8 Business Days £25.00 Not Available - Free
Yemen 3-8 Business Days £25.00 Not Available - Free