LIVRAISON
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Pour plus d’informations par pays, veuillez sélectionnez dans le menu ci-dessous :
Royaume-Uni
Livraison DHL Express : 5,00 £ ; gratuit pour les commandes supérieures à 250 £
Livraison DHL Express le lendemain (jours ouvrables uniquement) : (commande avant 14h) £7.50
Le service de livraison DHL Express le lendemain au Royaume-Uni s'applique aux commandes passées avant 14 heures du lundi au vendredi pour une livraison le jour ouvrable suivant.
Les commandes passées après 14h le vendredi et les commandes passées avant 14h le lundi seront livrées le mardi. Nous ne livrons pas les jours fériés ; votre commande sera livrée le jour ouvrable suivant. Les délais de livraison ne peuvent pas être garantis, mais votre commande sera livrée entre 9h et 17h.
Click and Collect
Votre commande pourra être retirée au 77 Fulham Road, Londres, SW3 6RE. Les commandes passées avant 16h pourront être retirées à partir de 12h le jour ouvrable suivant.
Europe
Livraison DHL Standard (5-10 jours ouvrés) - €15
En raison des éventuels retards de douane dus au Brexit, les commandes à destination des pays suivants peuvent mettre un peu plus de temps à arriver : Croatie, Allemagne, Grèce, Roumanie et Slovénie. Nous vous prions de nous excuser pour les inconvénients que cela pourrait vous causer et vous remercions de votre patience.
Russie
Livraison DHL Standard (5-10 jours ouvrés) - €15 / GRATUITE pour toute commande supérieure à €250
Nous livrons désormais DPP (rendu droits acquittés) vers la Russie, sans montant maximum des commandes. Pour une livraison en Russie, le prix d’un article inclus taxes et droits d’importation. En cas de retour, les taxes et droits d’importation ne seront pas remboursés.
Etats-Unis, Canada and Corée du Sud
Livraison DHL Standard (3-5 jours ouvrés) - $25 / GRATUITE pour toute commande supérieure à $250
JOSEPH livre en Etats-Unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Chine, Singapour, Australie
Livraison DHL Standard (2-3 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
JOSEPH livre en Chine, Singapour et en Australie sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Arabie saoudite, Bahreïn, Koweït, Liban et Émirats arabes unis
Livraison DHL Standard (2-3 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
JOSEPH livre en Arabie saoudite, Bahreïn, Koweït, Liban et Émirats arabes unis sur base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
International
Livraison DHL Standard (2-6 jours ouvrés) - £25 / GRATUITE pour toute commande supérieure à £250
***Livraison Internationale (hors Etats-Unis, Russie, Corée du Sud, Singapour et Australie) Les commandes internationales seront envoyées sur une base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000), ce qui n’inclut pas les taxes et droits d’importation. Vous devrez alors vous acquitter des taxes locales au moment de la livraison de votre commande. Veuillez noter que les taxes d’importation ne sont pas remboursées aux clients hors UE souhaitant retourner les articles.
Lorsque vous choisissez la livraison par DHL, votre commande sera envoyée avec le service de livraison à la demande (ODD).
Une fois votre commande expédiée, vous recevrez une notification d'expédition de DHL EXPRESS. DHL vous informe par e-mail et/ou SMS de la progression de votre livraison et de la date/heure de livraison prévue.
Lorsque cette date ne correspond pas à votre emploi du temps, vous pouvez personnaliser votre livraison via DHL ODD et décider comment, où et quand la livraison a lieu au moment et à l'endroit qui vous conviennent le mieux. Vous pourrez choisir de faire livrer votre colis à une autre adresse, au Point de Service de DHL, de la faire déposer dans un endroit sûr ou de le faire livrer à une autre date.
Termes & Conditions: La Livraison Standard Gratuite est disponible pour toute commande supérieure à £250/€250/$250 sur toutes les adresses de livraison.
Les commandes aux Etats-Unis, en Corée du Sud, en Chine, Singapour, et en Australie seront livrées sur une base ‘rendus droits acquittés’ (DDP – Delivery Duty Paid selon INCOTERMS 2000). Le prix d’un article inclus taxes et droits d’importation.
Toute autre adresse de livraison internationale sera livrée sur base ‘rendus droits non acquittés’ (DDU – Delivery Duty Unpaid selon INCOTERMS 2000)
Nous livrons dans les pays suivants:
COUNTRY |
STANDARD DELIVERY |
PRICE (STANDARD) |
EXPRESS DELIVERY |
PRICE (EXPRESS) |
COST OF RETURNS |
| Albania | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Algeria | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Andorra | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Anguilla | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Antigua and Barbuda | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Argentina | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Aruba | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Australia | 2-5 Business Days | £25.00 | Not Available | - | Free |
| Austria | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Azerbaijan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bahamas | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bahrain | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bangladesh | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Barbados | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Belgium | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Belize | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Benin | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bermuda | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bhutan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Bolivia | 3-8 Business days | £25.00 | Not Available | - | Free |
| Bosnia and Herzegovina | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Belize | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Botswana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Brazil | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Brunei Darussalam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cambodia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Canada | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Cape Verde | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cayman Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Chile | 3-8 Business Days | £25.00 | Not Available | - | Free |
| China | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Colombia | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Comoros | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Cook Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Costa Rica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Croatia (Hrvatska) | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Cyprus | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Czech Republic | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Denmark | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Dominica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Dominican Republic | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Ecuador | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Egypt | 3-8 Business Days | £25.00 | Not Available | - | Free |
| El Salvador | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Estonia | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Falkland Islands (Malvinas) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Faroe Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Fiji | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Finland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| France | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| France Metropolitan | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| French Guiana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| French Polynesia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Germany | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Ghana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Gibraltar | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Greece | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Greenland | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Grenada | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guadeloupe | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Guyana | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Honduras | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Hong Kong | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Hungary | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Iceland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| India | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Ireland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Israel | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Italy | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Jamaica | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Japan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Jordan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Kazakhstan | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Kenya | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Korea (South) | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Kuwait | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Laos | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Latvia | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Lebanon | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Lesotho | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Liechtenstein | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Luxembourg | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Macau | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Madagascar | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malawi | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malaysia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Maldives | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Malta | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Martinique | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mauritius | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mexico | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Moldova | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Monaco | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Montserrat | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Morocco | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Mozambique | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Namibia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Nepal | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Netherlands | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Netherlands Antilles | 3-8 Business Days | £25.00 | Not Available | - | Free |
| New Caledonia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| New Zealand (Aotearoa) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Nicaragua | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Norway | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Oman | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Panama | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Papua New Guinea | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Paraguay | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Perus | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Philippines | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Poland | 3-5 Working Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Portugal | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Puerto Rico | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Qatar | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Russia | 5-10 Business Days | €15.00 | Not Available | - | Free |
| Saint Kitts and Nevis | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saint Lucia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saint Vincent and the Grenadines | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Samoa | 3-8 Business Days | £25.00 | Not Available | - | Free |
| San Marino | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Sao Tome and Principe | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Saudi Arabia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Senegal | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Seychelles | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Singapore | 2-5 Business Days | £25.00 | Not Available | - | Free |
| Slovak Republic | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Slovenia | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Solomon Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| South Africa | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Spain | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Sri Lanka | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Suriname | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Swaziland | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Sweden | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Switzerland | 3-5 Business Days | €15.00 | 1-2 Business Days | €25.00 | Free |
| Tanzania | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Trinidad and Tobago | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Tunisia | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Turkey | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Turks and Caicos Islands | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Tuvalu | 3-8 Business Days | £25.00 | Not Available | - | Free |
| United Arab Emirates | 3-8 Business Days | £25.00 | Not Available | - | Free |
| United Kingdom | 3-5 Business Days | £5.00 | Next Business Day | £7.50 | Free |
| United States | 2-3 Business Days | $25.00 | Not Available | - | Free |
| Uruguay | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Vanuatu | 3-8 Business Days | £25.00 | Not Avaiable | - | Free |
| Venezuela | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Vietnam | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Virgin Islands (British) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Virgin Islands (U.S.) | 3-8 Business Days | £25.00 | Not Available | - | Free |
| Yemen | 3-8 Business Days | £25.00 | Not Available | - | Free |