DELIVERY

 

 

Delivery Options

Please select a country from the list below for specific information:

United Kingdom


DHL Express Delivery - £5.00 / Free on orders over £250*

DHL Express UK Next Day delivery (business days only) - (orders before 2pm) £7.50

DHL Express UK Next Day delivery service applies to orders placed before 2pm Monday - Friday and will be delivered the next business day. Orders placed after 2pm on Friday and orders placed before 2pm on Monday will be delivered on Tuesday.

We do not deliver on Bank Holidays; your order will be delivered the next business day. Delivery times cannot be guaranteed but your order will be delivered between 9am - 5pm.

Click and Collect
Your order will be available to collect from 77 Fulham Road, Marylebone, Duke of York, 315 Brompton road and Draycott Avenue (mens). Orders placed by 4pm will be available to collect from 12pm within 3 - 5 business day.  

Europe


DHL Standard Delivery (3-8 business days) - €15

Possible custom delays as a result of Brexit means orders to the following countries may take slightly longer to arrive: Croatia, Germany, Greece, Romania, and Slovenia. We apologise for any inconvenience this may cause and thank you for your patience.

Russia


DHL Standard Delivery (5-10 business days) - €15

Orders shipped to Russia will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local taxes at the time of delivery of your order. Please be advised that tax and duties may not be refundable to NON-EU customers wishing to return items.

United States, Canada and South Korea


DHL Standard Delivery (2-4 business days) - $25.00 / Free on orders over $250

JOSEPH ships to the United States, Canada and South Korea on a DDP (Delivery Duty Paid) basis. Relevant import taxes and duties are included within the product price.

Singapore, Australia, China, Saudi Arabia, Bahrain, Kuwait, Lebanon and The United Arab Emirates


DHL Standard Delivery (2-3 business days) - £25.00 / Free on orders over £250

JOSEPH ships to Singapore, Australia, China, Saudi Arabia, Bahrain, Kuwait, Lebanon and the United Arab Emirates on a DDP (Delivery Duty Paid) basis. Relevant import taxes and duties are included within the product price.

International


DHL Standard Delivery (2-6 business days) - £25.00 / Free on orders over £250

***International Delivery (excluding USA, Canada, South Korea, Singapore, Australia, Saudi Arabia, Bahrain, Kuwait, Lebanon and the United Arab Emirates)
International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local taxes at the time of delivery of your order. Please be advised that tax and duties may not be refundable to NON-EU customers wishing to return items.


Click and Collect

You can shop online and collect your order free of charge from selected JOSEPH stores.

Orders placed by 4pm are normally available to collect within 3 - 5 business days.

The store you choose to collect from will contact you when your order is available to collect, please only collect from the store once you have been contacted.

In order to collect your order, you will need to bring with you:

•    A valid ID (acceptable forms of ID can be the original payment card or a photo ID)

•    Your order confirmation email (printed or on a mobile device)

If someone is collecting an order on your behalf, the must bring:

•    A copy of your valid ID

•    A valid photo ID of the person collecting

•    Your order confirmation email (printed or on a mobile device)

Your item will be held instore for 14 working days, if your order is not collected it will be returned to our warehouse and we will issue a refund.



Additional Delivery Information

Your order will be shipped via DHL's On Demand Delivery Service.

Once shipped, you will receive a shipping notification from DHL EXPRESS. DHL notifies you by email and/or SMS about your shipment's progress and estimated delivery date/time.

You can customise your delivery via DHL ODD and decide how, where and when the delivery takes place.

The option to have your parcel delivered to another address, DHL Service Point or to be left in a safe place, or delivered on an alternative date is also avalaible.

Terms and Conditions: Free Standard Delivery is valid on orders over £250/$250 to all delivery destinations. Orders to Europe, the USA, Canada, South Korea, China, Singapore, Australia, Saudi Arabia, Bahrain, Kuwait, Lebanon and the United Arab Emirates will be sent on a DDP basis (Delivery Duty Paid).

To all other international destinations orders will be sent DDU (Delivery Duty Unpaid).

View all countries JOSEPH delivers to here

COUNTRY

STANDARD DELIVERY

PRICE (STANDARD)

EXPRESS DELIVERY

PRICE (EXPRESS)

COST OF RETURNS

Albania 3-8 Business Days £25.00 Not Available - Free
Algeria 3-8 Business Days £25.00 Not Available - Free
Andorra 3-8 Business Days £25.00 Not Available - Free
Anguilla 3-8 Business Days £25.00 Not Available - Free
Antigua and Barbuda 3-8 Business Days £25.00 Not Available - Free
Argentina 3-8 Business Days £25.00 Not Available - Free
Aruba 3-8 Business Days £25.00 Not Available - Free
Australia 2-5 Business Days £25.00 Not Available - Free
Austria 3-5 Business Days €15.00 Not Available - Free
Azerbaijan 3-8 Business Days £25.00 Not Available - Free
Bahamas 3-8 Business Days £25.00 Not Available - Free
Bahrain 3-8 Business Days £25.00 Not Available - Free
Bangladesh 3-8 Business Days £25.00 Not Available - Free
Barbados 3-8 Business Days £25.00 Not Available - Free
Belgium 3-5 Business Days €15.00 Not Available - Free
Belize 3-8 Business Days £25.00 Not Available - Free
Benin 3-8 Business Days £25.00 Not Available - Free
Bermuda 3-8 Business Days £25.00 Not Available - Free
Bhutan 3-8 Business Days £25.00 Not Available - Free
Bolivia 3-8 Business days £25.00 Not Available - Free
Bosnia and Herzegovina 3-8 Business Days £25.00 Not Available - Free
Belize 3-8 Business Days £25.00 Not Available - Free
Botswana 3-8 Business Days £25.00 Not Available - Free
Brazil 3-8 Business Days £25.00 Not Available - Free
Brunei Darussalam 3-8 Business Days £25.00 Not Available - Free
Cambodia 3-8 Business Days £25.00 Not Available - Free
Canada 2-3 Business Days $25.00 Not Available - Free
Cape Verde 3-8 Business Days £25.00 Not Available - Free
Cayman Islands 3-8 Business Days £25.00 Not Available - Free
Chile 3-8 Business Days £25.00 Not Available - Free
China 3-8 Business Days £25.00 Not Available - Free
Colombia 3-8 Business Days £25.00 Not Avaiable - Free
Comoros 3-8 Business Days £25.00 Not Available - Free
Cook Islands 3-8 Business Days £25.00 Not Available - Free
Costa Rica 3-8 Business Days £25.00 Not Available - Free
Croatia (Hrvatska) 3-5 Business Days €15.00 Not Available - Free
Cyprus 3-5 Business Days €15.00 Not Available - Free
Czech Republic 3-5 Business Days €15.00 Not Available - Free
Denmark 3-5 Business Days €15.00 Not Available - Free
Dominica 3-8 Business Days £25.00 Not Available - Free
Dominican Republic 3-8 Business Days £25.00 Not Available - Free
Ecuador 3-8 Business Days £25.00 Not Available - Free
Egypt 3-8 Business Days £25.00 Not Available - Free
El Salvador 3-8 Business Days £25.00 Not Available - Free
Estonia 3-5 Business Days €15.00 Not Available - Free
Falkland Islands (Malvinas) 3-8 Business Days £25.00 Not Available - Free
Faroe Islands 3-8 Business Days £25.00 Not Available - Free
Fiji 3-8 Business Days £25.00 Not Available - Free
Finland 3-5 Business Days €15.00 Not Available - Free
France 3-5 Business Days €15.00 Not Available - Free
France Metropolitan 3-5 Business Days €15.00 Not Available - Free
French Guiana 3-8 Business Days £25.00 Not Available - Free
French Polynesia 3-8 Business Days £25.00 Not Available - Free
Germany 3-5 Business Days €15.00 Not Available - Free
Ghana 3-8 Business Days £25.00 Not Available - Free
Gibraltar 3-5 Business Days €15.00 Not Available - Free
Greece 3-5 Business Days €15.00 Not Available - Free
Greenland 3-8 Business Days £25.00 Not Available - Free
Grenada 3-8 Business Days £25.00 Not Available - Free
Guadeloupe 3-8 Business Days £25.00 Not Available - Free
Guam 3-8 Business Days £25.00 Not Available - Free
Guyana 3-8 Business Days £25.00 Not Available - Free
Honduras 3-8 Business Days £25.00 Not Available - Free
Hong Kong 3-8 Business Days £25.00 Not Available - Free
Hungary 3-5 Business Days €15.00 Not Available - Free
Iceland 3-5 Business Days €15.00 Not Available - Free
India 3-8 Business Days £25.00 Not Avaiable - Free
Ireland 3-5 Business Days €15.00 Not Available - Free
Israel 3-8 Business Days £25.00 Not Available - Free
Italy 3-5 Business Days €15.00 Not Available - Free
Jamaica 3-8 Business Days £25.00 Not Available - Free
Japan 3-8 Business Days £25.00 Not Available - Free
Jordan 3-8 Business Days £25.00 Not Available - Free
Kazakhstan 3-8 Business Days £25.00 Not Available - Free
Kenya 3-8 Business Days £25.00 Not Available - Free
Korea (South) 2-3 Business Days $25.00 Not Available - Free
Kuwait 3-8 Business Days £25.00 Not Available - Free
Laos 3-8 Business Days £25.00 Not Available - Free
Latvia 3-5 Business Days €15.00 Not Available - Free
Lebanon 3-8 Business Days £25.00 Not Available - Free
Lesotho 3-8 Business Days £25.00 Not Available - Free
Liechtenstein 3-8 Business Days £25.00 Not Available - Free
Luxembourg 3-5 Business Days €15.00 Not Available - Free
Macau 3-8 Business Days £25.00 Not Available - Free
Madagascar 3-8 Business Days £25.00 Not Available - Free
Malawi 3-8 Business Days £25.00 Not Available - Free
Malaysia 3-8 Business Days £25.00 Not Available - Free
Maldives 3-8 Business Days £25.00 Not Available - Free
Malta 3-5 Business Days €15.00 Not Available - Free
Martinique 3-8 Business Days £25.00 Not Available - Free
Mauritius 3-8 Business Days £25.00 Not Available - Free
Mexico 3-8 Business Days £25.00 Not Available - Free
Moldova 3-8 Business Days £25.00 Not Available - Free
Monaco 3-5 Business Days €15.00 Not Available - Free
Montserrat 3-8 Business Days £25.00 Not Available - Free
Morocco 3-8 Business Days £25.00 Not Available - Free
Mozambique 3-8 Business Days £25.00 Not Available - Free
Namibia 3-8 Business Days £25.00 Not Available - Free
Nepal 3-8 Business Days £25.00 Not Available - Free
Netherlands 3-5 Business Days €15.00 Not Available - Free
Netherlands Antilles 3-8 Business Days £25.00 Not Available - Free
New Caledonia 3-8 Business Days £25.00 Not Available - Free
New Zealand (Aotearoa) 3-8 Business Days £25.00 Not Available - Free
Nicaragua 3-8 Business Days £25.00 Not Available - Free
Norway 3-5 Business Days €15.00 Not Available - Free
Oman 3-8 Business Days £25.00 Not Available - Free
Panama 3-8 Business Days £25.00 Not Available - Free
Papua New Guinea 3-8 Business Days £25.00 Not Available - Free
Paraguay 3-8 Business Days £25.00 Not Available - Free
Perus 3-8 Business Days £25.00 Not Available - Free
Philippines 3-8 Business Days £25.00 Not Available - Free
Poland 3-5 Working Days €15.00 Not Available - Free
Portugal 3-5 Business Days €15.00 Not Available - Free
Puerto Rico 3-8 Business Days £25.00 Not Available - Free
Qatar 3-8 Business Days £25.00 Not Available - Free
Russia 5-10 Business Days €15.00 Not Available - Free
Saint Kitts and Nevis 3-8 Business Days £25.00 Not Available - Free
Saint Lucia 3-8 Business Days £25.00 Not Available - Free
Saint Vincent and the Grenadines 3-8 Business Days £25.00 Not Available - Free
Samoa 3-8 Business Days £25.00 Not Available - Free
San Marino 3-8 Business Days £25.00 Not Available - Free
Sao Tome and Principe 3-8 Business Days £25.00 Not Available - Free
Saudi Arabia 3-8 Business Days £25.00 Not Available - Free
Senegal 3-8 Business Days £25.00 Not Available - Free
Seychelles 3-8 Business Days £25.00 Not Available - Free
Singapore 2-5 Business Days £25.00 Not Available - Free
Slovak Republic 3-5 Business Days €15.00 Not Available - Free
Slovenia 3-5 Business Days €15.00 Not Available/td> - Free
Solomon Islands 3-8 Business Days £25.00 Not Available - Free
South Africa 3-8 Business Days £25.00 Not Available - Free
Spain 3-5 Business Days €15.00 Not Available - Free
Sri Lanka 3-8 Business Days £25.00 Not Available - Free
Suriname 3-8 Business Days £25.00 Not Available - Free
Swaziland 3-8 Business Days £25.00 Not Available - Free
Sweden 3-5 Business Days €15.00 Not Available - Free
Switzerland 3-5 Business Days €15.00 Not Available - Free
Tanzania 3-8 Business Days £25.00 Not Available - Free
Trinidad and Tobago 3-8 Business Days £25.00 Not Available - Free
Tunisia 3-8 Business Days £25.00 Not Available - Free
Turkey 3-8 Business Days £25.00 Not Available - Free
Turks and Caicos Islands 3-8 Business Days £25.00 Not Available - Free
Tuvalu 3-8 Business Days £25.00 Not Available - Free
United Arab Emirates 3-8 Business Days £25.00 Not Available - Free
United Kingdom 3-5 Business Days £5.00 Next Business Day £7.50 Free
United States 2-3 Business Days $25.00 Not Available - Free
Uruguay 3-8 Business Days £25.00 Not Available - Free
Vanuatu 3-8 Business Days £25.00 Not Avaiable - Free
Venezuela 3-8 Business Days £25.00 Not Available - Free
Vietnam 3-8 Business Days £25.00 Not Available - Free
Virgin Islands (British) 3-8 Business Days £25.00 Not Available - Free
Virgin Islands (U.S.) 3-8 Business Days £25.00 Not Available - Free
Yemen 3-8 Business Days £25.00 Not Available - Free