Delivery

Free UK next day delivery for a limited time

Your delivery options

United Kingdom

Next Day Delivery - Free

Order by 2pm on business days to receive your order the following business day, available for UK countries.

Standard Delivery (3 - 5 business days) - Free

Click and Collect (3 - 5 business days) - Free on all orders

Available to collect from selected JOSEPH London stores.

Europe

Standard Delivery (6-8 business days)15€ or free on all orders over 250€

All Other International Countries

Standard Delivery (3-5 business days) £25, $25 or free on all orders over £250 and $250

We do not deliver on UK Bank Holidays; your order will be delivered the next business day. Business days are Monday to Friday. Delivery times cannot be guaranteed but your order will be delivered between 9am - 5pm.

We are temporarily unable to ship to Ukraine, Belarus and Russia.

Click and collect

Collect your order within 3-5 business days from selected JOSEPH London stores. Select your preferred store at checkout.

The store will contact you when your order is ready for collection.

You must bring with you:

  • A valid ID (acceptable forms of ID can be the original payment card or a photo ID)
  • Your order confirmation email (printed or on a mobile device)

If someone is collecting an order on your behalf, they must bring:

  • A copy of your valid ID
  • A valid photo ID of the person collecting
  • Your order confirmation email (printed or on a mobile device)

Your item will be held instore for 14 business days, if your order is not collected it will be returned to our warehouse and we will issue a refund.

Taxes and duties

JOSEPH ships worldwide on a DDP (Delivery Duty Paid) basis. Relevant import taxes and duties are included within the product price.

Track your order

Your order will be shipped via one of our trusted providers, DPD or DHL. Find out how to track your order based on your delivery destination below.

UK, France, Germany, Ireland, Norway, Switzerland and other international countries:

Your order will be shipped via DHL. Once shipped, you will receive a shipping notification from DHL EXPRESS. DHL notifies you by email and/or SMS about your shipment's progress and estimated delivery date/time.

The option to have your parcel delivered to another address, DHL Service Point, to be left in a safe place or delivered on an alternative date is also available.

Europe (excluding France, Germany, Ireland, Norway and Switzerland):

Your order will be shipped via DPD. Once shipped, you will receive a confirmation email from JOSEPH. Further tracking information will be sent by DPD, confirming dispatch of your order and estimated delivery date/time.

You can customise your delivery by clicking on the tracking number in your dispatch confirmation email from DPD. Choose to have your parcel left in a safe place, delivered to another address or delivered on an alternative date.

Haven't received your order?

Our trusted delivery providers will update you on the status of your order via a tracking link. Find out where to find your tracking details here. If it has taken longer than the estimated delivery time, please contact us with your order number to hand, and we will be happy to investigate this further.