COVID-19 - Temporary online store closure

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A note from Barbara Campos, CEO, JOSEPH

In light of the most recent developments regarding COVID-19, we have decided to close our warehouse in order to protect our employees and their families. 
As a result, we are forced to temporarily close our stores and online store, joseph-fashion.com. 
 
The health of our employees, customers and community is our highest priority and to ensure we are taking all steps possible to prevent the spread of COVID-19, this is a necessary next step. 
 
The site ceased trading at 9.00am (GMT) Wednesday 25th March. Any orders taken after this time will be fully refunded. If you have any questions regarding this announcement, please do not hesitate to contact our customer care team.

Myself and the team at JOSEPH thank you for your support and patience during this difficult time. 
 
We hope to be back very soon. 
 
Stay home. Stay safe.  


Yours sincerely,
Barbara Campos
CEO JOSEPH

 

DELIVERY

Delivery of all orders placed before 9.00am (GMT) Wednesday 25th March will be fulfilled. Any orders placed after this time will be fully refunded as stated above.

 

RETURNS

As a result of the temporary closure of our site and warehouse we are currently unable to accept any returns.
Taking our customers into consideration, we have introduced an extended 30 day returns period for all purchases made from 9th March 2020.

 

If you have any further questions or concerns please contact us at customercare@joseph.co.uk or by calling us on our Customer Care line +44(0)2076108438

 

 

 

 

 

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