Privacy & Cookie Policy


Joseph Limited (who we refer to as "we", "us" and "our" below) respects your privacy. This Privacy Policy explains what personal information we collect, how and when it is collected, what we use it for now and how we will use it in the future and details of any third parties to whom we may disclose your personal information. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Policy please contact us:

Registered offices: Joseph Limited 50 Carnwath Road London SW3 6JX
Registered in England and Wales Company No 01068214

What information do we collect and how will we use it?

When you create a personal account or when signing up to the Joseph Newsletter, we may collect certain personal information from you, for example, your name, postal address, email address, telephone number, age and gender. We may use this information to process orders, purchases, refunds, payments and other transactions; to contact you regarding your order; to respond to your customer service inquiries; to notify you of any changes to the Site or our goods or services; to help us tailor our offerings to your shopping preferences; to improve our Site and products; to provide you with information about our products and events. We will at all times comply with the requirements of Data Protection Act 1998 to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

How do I unsubscribe from the Joseph newsletter?

If you have registered to receive email updates from us, and you no longer wish to receive these, you can remove your email address from our list at any time. All email newsletters sent to you will contain an easy automated unsubscribe link at the bottom and you can opt-out by simply following the instructions. Alternatively you can change your email preferences by logging into your JOSEPH Online Account and going to the Edit Communication Options page.

If you have any problems opting-out from the Joseph newsletter please contact Joseph Customer Care on +44 (0) 20 7610 8439 or email

Other people who might use your information

In certain circumstances we may share your information with companies within the Joseph Group. In the event of a sale, transfer, reorganization or other disposal of Joseph Limited, in whole or in part, your details may form part of the transferred business assets and as such may be shared with our advisors and any prospective purchasers and their advisors. We might also share your information with external service providers who perform functions on our behalf such as payment processing, carriage of goods, credit checks, debt collection, data management or carrying out promotional services. We will only provide these companies with the information which they need to carry out their services on our behalf and they will not be permitted to use the information for other purposes. They will only be allowed to use your information in the way in which we instruct them and as permitted by the Data Protection Act 1998. You also acknowledge and agree that in certain circumstances we may be obliged to disclose personal information relating to you to third parties, for example, in order to conform to any requirements of law.

Changes to this Privacy Policy

We may revise the Privacy Policy from time to time. We will post the changes on this page so you are aware of what information we collect, how we use it, and under what circumstance we disclose it.

Third Party Links

This website may from time to time contain links to other websites not controlled by us. We are not responsible for the privacy practices, data collected or the content of such other websites. The operators of these linked websites are not under a duty to abide by this Privacy Policy. If there are terms and conditions, other Privacy Policy or policies appearing on those websites, you should also review them carefully as your use of those sites may be subject to them.


By visiting our website, you are accepting and consenting to the practices described in this Privacy Policy and the use of this information by Joseph Limited, and also acknowledge and agree that we shall not be held responsible for any unauthorized use of personal data except to the extent that we are required to accept such responsibility under the Data Protection Act 1998.


A cookie is a small amount of data sent from our server and stored on your computer's hard drive.

Cookies that are strictly necessary for the operation of the Website:
Some of the cookies we use are essential for parts of the Website to operate and are already set. These are strictly necessary for the sale of products requested by you and without them the Website cannot operate as intended.

Other uses of cookies (where you have consented to such use):

Where you consent to us doing so, we also use cookies and other such devices to compile anonymous, aggregated statistics that allow us to understand how users use our Website and to help us improve the structure of our Website (we cannot identify you personally in this way). We use cookies and other such devices to allow us to understand who has seen which pages and advertisements on the Website, to determine how frequently particular such pages and advertisements are visited, to determine the most popular areas of the Website and generally in order to monitor usage of the Website.

Where you consent to us doing so, we may also use cookies and other such devices to:
- to allow you to carry information across pages of our Website and avoid having to re-enter information; - within registration to allow you to access stored information; - to help us recognise you as a unique visitor when you return to our Website and to allow us to tailor content or advertisements to match your preferred interests or to avoid showing you the same adverts repeatedly; - speed up searches; and/or - within research surveys to ensure you are not invited to complete a questionnaire too often or after you have already done so.

Browser settings:

Most internet browsers are automatically set up to accept cookies, but you can set your browser to refuse a cookie or ask your browser to show you where a cookie has been set up. Certain services are only activated by the presence of a cookie and, if you choose to refuse cookies, particular features of this Website may not be available to you.

Find out how to disable/enable cookies by clicking on the 'Manage Cookies' section of the Interactive Advertising Bureau UK website on the following link We may use Adobe Flash Player to display video or image content. It may not possible to block or restrict flash cookies using your browser settings. However information on how to control flash playerprivacy and security settings is available from the Adobe website at: