Delivery

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Free Worldwide Standard Delivery on orders over £300/€300/$300

 

Plus Free Worldwide Returns on all orders


Please select a country from the list below for specific delivery information:

 

United Kingdom

Royal Mail Standard Delivery (3-5 business days) - £5.00 / Free on orders over £300
Royal Mail Next Day/Express Delivery (business days only) - £7.50 (order before 2pm)*
Same Day Delivery (London/business days only) - £18.00 (order before 1pm)**

*UK Next Day Delivery
Royal Mail UK Next Day delivery service applies to orders placed before 2pm Monday - Friday and will be delivered the next business day.
Orders placed after 2pm on Friday and orders placed before 2pm on Monday will be delivered on Tuesday.
We do not deliver on Bank Holidays; your order will be delivered the next business day.
Delivery times cannot be guaranteed but your order will be delivered between 9am - 5pm.
A signature is required on delivery. If no one is available to accept and sign for the parcel at the delivery address the courier will leave a card to advise of an attempted delivery. Please note UK Next Day delivery is not available to these exception postcodes, however your order will be sent on an Express Service. Please allow an extra business day for delivery to arrive.

*London Same Day Delivery
The Same Day (London only) delivery service is available for delivery to Greater London postcodes within the M25. For a full list of these accepted postcodes, please see FAQ's. This service applies to orders placed before 1pm Monday - Friday and will be delivered by 5pm the same day. Orders placed after 1pm will be delivered between 10am - 5pm the next business day. We do not offer a same day delivery service on weekends or Bank Holidays. Exact delivery times cannot be guaranteed but orders will be delivered between 10am - 5pm. A signature is required on delivery. If no one is available to accept and sign for the parcel at the delivery address the courier will leave a card to advise of an attempted delivery.
 

Europe

DHL Standard Delivery (3-5 business days) - €15 / Free on orders over €300
DHL Express Delivery (1-2 business days) - €25

Russia

DHL Standard Delivery (5-10 business days) - €15 / Free on orders over €300

We now ship DDP (Delivery Duty Paid) to Russia.
For delivery to Russia the price of the item already includes all customs duties and processing fees.
In case of return, customs duties and handling fees will not be refunded.

United States, Canada, South Korea and Taiwan

DHL Standard Delivery (2-3 business days) - $25.00 / Free on orders over $300

JOSEPH ships to the United States, Canada, South Korea and Taiwan on a DDP (Delivery Duty Paid) basis. Relevant import taxes and duties are included within the product price.

Singapore and Australia

DHL Standard Delivery (2-5 business days) - £25.00 / Free on orders over £300

JOSEPH ships to Singapore and Australia on a DDP (Delivery Duty Paid) basis. Relevant import taxes and duties are included within the product price.

Saudi Arabia, Bahrain, Kuwait and Lebanon

DHL Standard Delivery (3-8 business days) - £25.00 / Free on orders over £300

JOSEPH ships to Saudi Arabia, Bahrain, Kuwait and Lebanon on a DDP (Delivery Duty Paid) basis. Relevant import taxes and duties are included within the product price.

International

DHL Standard Delivery (3-8 business days) - £25.00 / Free on orders over £300

***International Delivery (excluding USA, Canada, Russia, South Korea, Taiwan, Singapore, Australia, Saudi Arabia, Bahrain, Kuwait and Lebanon)
International orders will be sent DDU (Delivery Duty Unpaid), which means that all relevant import taxes and duties are not included. You will need to pay additional local taxes at the time of delivery of your order. Please be advised that tax and duties may not be refundable to NON-EU customers wishing to return items.

Deliver to Store?

Deliver to Store is offered in the following JOSEPH stores:

16 SLOANE STREET
299 FULHAM ROAD
77 FULHAM ROAD
BROMPTON ROAD
BROOK STREET
DUKE OF YORK SQUARE
BROMPTON CROSS
MARYLEBONE
SAVILE ROW
WESTBOURNE GROVE

Please ensure you bring valid identification when collecting your order.



Terms & Conditions: Free Standard Delivery is valid on orders over £300/€300/$300 to all delivery destinations.
Orders to the USA, Canada, Russia, South Korea, Taiwan, Singapore, Australia, Saudi Arabia, Bahrain, Kuwait and Lebanon will be sent on a DDP basis (Delivery Duty Paid). To all other international destinations orders will be sent DDU (Delivery Duty Unpaid).


If you have any questions regarding delivery, please contact our customer care team on customercare@joseph.co.uk or call +44 (0) 20 7610 8438